Privacy policy for MyTailMate

Effective Date: April, 24 2023 12:00AM UTC

Thank you for choosing MyTailMate. This privacy policy explains how we collect, use, and disclose information from and about you when you use our mobile application and related services (“MyTailMate” or “App”).

By downloading or using our App, you agree to this Privacy Policy and the Terms of Service. If you do not agree with this Privacy Policy or the Terms of Service, please do not use the App.

Information We Collect

Personal Information

We may collect personal information that you provide to us, such as your name, email address, phone number, payment information, and address. We may also collect information about your pet(s), such as their name, breed, age, and medical information.

Usage Information

We may automatically collect information about your use of the App, including your device information, browser type, operating system, access times, and the pages you have viewed.

Location Information

If you permit us to do so, we may collect precise location information about your pet(s) and their walks. We may also collect your device’s location information to provide location-based services and to tailor our App to your location.

Information from Third-Party Services

We may obtain information from third-party services, such as social media platforms, if you choose to link your account or use those services in connection with our App.

How We Use Your Information

• We use the information we collect to provide and improve our services to you, personalize your experience, and communicate with you. Specifically, we use your information to:
• Provide and improve our App, including features related to tracking your pet(s) and their walks, providing general information about pet care, and enabling you to connect with dog walkers.
• Respond to your requests, inquiries, and support needs.
• Personalize your experience and tailor our content to your interests.
• Send you administrative messages, service announcements, and other information related to your use of the App.
• Provide you with marketing and promotional messages that we believe may be of interest to you.

How We Share Your Information

• We may share your information with third parties in the following ways:
• With your consent, such as when you opt to connect with dog walkers.
• With third-party service providers who help us provide and improve our services to you, such as payment processors, hosting providers, and customer service providers.
• With affiliated companies and subsidiaries, for purposes consistent with this Privacy Policy.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.
• To comply with legal obligations or requests from government authorities.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. All the data transferred over wire is always encrypted.

Your Choices

• You may opt-out of receiving marketing and promotional messages from us by following the unsubscribe instructions included in those messages. However, you may continue to receive administrative messages related to your use of the App.
• You may also control the collection of location information through your device settings.

Updates to this Policy

We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by email or by posting a notice on our website or within the App.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at connect@mytailmate.com.